
State Farm® Insurance Agent JennaLynn Drake
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Suzan Wolfe
September 25, 2025
"Excellent customer service."
"Suzan, thank you for the five stars! - JennaLynn"
Linda Case
September 24, 2025
"We just had a review of our policies in person with JennaLynn Drake State Farm. She is so personable and easy to talk with and offered suggestions of changes to make to improve our coverage. She also recommended areas not to change anything. Very informative about all of our coverage and left feeling confident about what coverage we have. Everyone in the office so very kind and pleasant. If you are looking for an agent,I would highly recommend JennaLynn Drake State Farm!!"
"Linda, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - JennaLynn"
David Lester
September 22, 2025
"Quick service with clear communication. Thanks"
"David, thank you for the opportunity to serve your insurance needs! - JennaLynn "
Sarah Benderman
September 11, 2025
"Maxeene is amazing! As first-time homebuyers, we had no idea what we were doing with homeowners insurance. She explained everything in a way that actually made sense and made the whole process super easy. She also helped us set up life insurance policies, which honestly gives us a lot of peace of mind knowing our home is covered if something ever happened. Thanks so much to JennaLynn’s whole team!!"
"Sarah, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - JennaLynn"
Scott Sanders
September 5, 2025
"Fantastic service and fast turnaround time when I have questions or concerns. Thank you!"
"Scott, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you for taking the time to share this! - JennaLynn "
Carlos Zarate
August 25, 2025
"I called and was taken care of immediately. They discussed all my options and what was best for me! Thank you!!"
"Carlos, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - JennaLynn"
Chase McKnight
August 22, 2025
"JennaLynn’s office is so easy to work with! They make things extremely simple and are consistently there when you need them. I would highly recommend them to anyone looking for an affordable rate and excellent customer service!"
"Chase, yhank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. - JennaLynn"
Cayla
August 22, 2025
"JennaLynn and her team at State Farm go above and beyond! They are friendly, professional, and always take the time to explain coverage in a way that’s easy to understand. Anytime I’ve had a question or needed help, they’ve been quick to respond and genuinely cared about making sure I was taken care of. It feels great knowing I have a local agent I can trust, not just an 800 number. Highly recommend Jenna Lynn State Farm for anyone looking for great service and peace of mind!"
"Cayla, thank you for the kind review! My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - JennaLynn"
Kaia Nutt
August 13, 2025
"Maxeene is amazing! I call constantly about my car and business and she is always so helpful and kind! I appreciate her always giving 10/10 effort on anything!"
"Keep calling anytime you need us, we're always going to shoot for 10/10!!! Thanks Kaia"
Sandra Flick
August 11, 2025
"Pleasant and helpful. Easy peasy."
"Sandra, thank you so much for the 5-star rating! We appreciate your support. - JennaLynn"
Pamela Braden
August 4, 2025
"Maxeene was so kind and helpful"
"Thank you for your kind words, Pamela! I’m glad Maxeene could assist you and that you had a positive experience with us. We appreciate you taking the time to share this! - JennaLynn "
Holly Wilson
July 30, 2025
"Excellent customer service!!"
"Thank you for your feedback, Holly! We're so glad to hear that you had a positive insurance experience! - JennaLynn"
Tevin powell (Tempa)
July 24, 2025
"Just stated what I needed and I they got it done in minutes"
"Tevin, thank you for the review! So happy we were able to help! -JennaLynn Drake and Team"
Rachel Ferrell
July 19, 2025
"Sarah made switching to State Farm completely painless. We’ve shopped for insurance many times and always struggled to leave our old provider because of the balance between price and coverage. Sarah helped us find a policy that made sense for our family, with better coverage at a great rate. She explained everything clearly and handled the transition so we didn’t have to stress. If you’re in Southern Middle Tennessee and looking for a knowledgeable, responsive insurance agent, Sarah with JennaLynn Drake’s State Farm office is the one to call."
"Rachel, Thank you so much for sharing your experience! We’re thrilled to hear that Sarah made your switch to State Farm smooth and stress-free while finding the right balance of coverage and price for your family. Your kind recommendation means a lot to us. We’re always here to provide knowledgeable and responsive service whenever you need! - JennaLynn"
Kiara Long
July 16, 2025
"Josh was AMAZING and he answered all the questions I needed. He was very patient with me and very nice."
"Kiara, Thank you so much for your kind words! Josh is thrilled to hear he could patiently answer all your questions and provide great service. We appreciate your feedback and are here anytime you need us! - JennaLynn"
Cathy Hadden
July 15, 2025
"Great service"
"Cathy, Thank you for your feedback! We’re glad you had a great experience with our service. - JennaLynn"
Cathy Brumgard
July 11, 2025
"Had a great experience setting up my new homeowners policy and car insurance. Great people to work with! Very happy to do business with them."
"Cathy, so glad we could help meet your insurance needs! Thank you for choosing JennaLynn Drake State Farm. -JennaLynn Drake and Team"
Kevin Benderman
July 11, 2025
"Big shoutout to Sarah over at JennaLynn Drake State Farm. She made the whole process super easy and actually took the time to explain everything in a way that made sense. You can tell she genuinely cares and knows her stuff. If you need help with insurance, ask for Sarah. She’s the real deal!"
"Kevin, Thank you so much for the shoutout! We’re thrilled to hear Sarah made the process easy and took the time to explain everything clearly. She truly cares about our clients, and we’re glad you experienced that. We appreciate your recommendation and are here whenever you need us! - JennaLynn"
Jonathan Evans
June 27, 2025
"Pleasant"
"Jonathan, thank you for choosing us for your insurance needs! - JennaLynn"
Joni Cayce
June 23, 2025
"Jenna and her office are always very nice and professional . Always great when making changes for me and get documents sent to me quickly"
"My team and I will always go above and beyond to exceed your customer service expectations, Joni! Call us anytime. - JennaLynn"
Chris S
June 21, 2025
"⭐️⭐️⭐️⭐️⭐️ Huge shoutout to Sarah at JennaLynn Drake – State Farm Agent in Columbia, TN! After my Geico auto premium went up 400% (even with a perfect driving record), I started shopping around. I did find a slightly cheaper option—but the customer service from Sarah at State Farm was on another level. She made the switch effortless and stress-free. My auto premium landed right in the middle price-wise, but I actually ended up saving money overall because my homeowners premium dropped significantly. Highly recommend working with Sarah! 📍 1217 Hatcher Lane, Columbia, TN 38401-3531 📞 (931) 548-4010 🕘 Office Hours (CST): 9am–5pm Mon–Fri, Saturday by appointment 💻 Virtual appointments available Thanks again, Sarah!"
"Chris, Thank you so much for the wonderful review and shoutout to Sarah! We’re thrilled to hear she made your switch effortless and stress-free, and that you saved money overall. Sarah truly goes above and beyond with customer service, and your recommendation means a lot. We’re grateful to have you with us! - JennaLynn"
Alissa Nolan
June 19, 2025
"Jenna and her staff are super friendly and quick to respond. They were able to answer all of the questions I had. So happy we chose her as our agent."
"Alissa, Thank you for the kind words! We’re so glad the team provided friendly and prompt service, and that they were able to answer all your questions. We’re happy you chose us as your agency and look forward to serving you! - JennaLynn"
Brenda Hearn
June 14, 2025
"Helpful and fast service from Maxeene at Jennalynn Drake State Farm in Columbia, TN. I had a shattered window on my car and she quickly arranged service with a local glass company. AAA Auto Glass arrived the next morning at my house and replaced my car window. Would definitely recommend both companies. Extremely happy customer!"
"Brenda, Thank you for sharing your great experience! We’re so glad Maxeene could assist you quickly and get your car window taken care of without hassle. We appreciate your recommendation of both our office and AAA Auto Glass—happy to have you as a satisfied customer! - JennaLynn"
gordon travis
June 11, 2025
"Maxwell answered all our questions on our 2019 Ford Truck policy. Thank you so much🎉"
"Gordon, Thank you for your kind words! We’re glad Maxwell could answer all your questions about your 2019 Ford Truck policy. We appreciate you choosing us! -JennaLynn"
Karen T
June 10, 2025
"Josh is extremely amicable and professional. A real pleasure to deal with!"
"Karen, Thank you for the wonderful feedback! We’re glad to hear Josh made such a positive impression with his professionalism and friendly approach. It’s a pleasure having him on our team! - JennaLynn"