Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shirlene Cooper

Shirlene Cooper

December 13, 2024

5  out of  5
rating by Shirlene Cooper
"Jennalynn Drake at State Farm is truly an amazing person to work with. Her caring and professional service makes it a great experience. I highly recommend her services."
We responded:
"Thank you so much Shirlene! It is a pleasure to be your choice for insurance! Your recommendation means a lot to us! - JennaLynn Drake and Team"
Profile photo of Lee Hudson

Lee Hudson

December 11, 2024

5  out of  5
rating by Lee Hudson
"Josh did an outstanding job getting me the best rate and was extremely accommodating with my requests. 5 out of 5 and highly recommend"
We responded:
"Lee, thank you for the five star review! My team and I will always be here for you to serve you and provide you with top notch service! Your recommendation is greatly appreciated! - JennaLynn "
Profile photo of Pam White

Pam White

December 9, 2024

5  out of  5
rating by Pam White
"Provided help with claim and very pleasant to work with."
We responded:
"Pam, I appreciate your review! We're grateful for your trust in us and are here for you anytime. - JennaLynn"
Profile photo of Marc Inman

Marc Inman

December 5, 2024

5  out of  5
rating by Marc Inman
"Jennalynn was very nice and helpful."
We responded:
"Marc, thanks so much for your positive review! We’re glad to hear you're satisfied with our service! - JennaLynn"
Profile photo of Aunjela Latham

Aunjela Latham

December 4, 2024

5  out of  5
rating by Aunjela Latham
"Josh was very patience with me and got me a great coverage for auto and life. Highly recommend him!"
We responded:
"Hello, we will always do our best to make sure these processes are as seamless as possible! Thank you for sharing. - JennaLynn"
Profile photo of Edward Lamont

Edward Lamont

December 3, 2024

5  out of  5
rating by Edward Lamont
"i love our Agent! i had a booboo on my suburban caused by my own mistake and they have been checking in on us regularly during the entire process!!!!"
We responded:
"Edward, I appreciate your review! We're grateful for your trust in us and are here for you anytime. - JennaLynn"
Profile photo of Dalissa Ramalho

Dalissa Ramalho

November 25, 2024

5  out of  5
rating by Dalissa Ramalho
"This always has great customer service. So easy to talk about what's right for me."
We responded:
"Wonderful- Thank you"
Profile photo of Clifford Roy

Clifford Roy

November 22, 2024

5  out of  5
rating by Clifford Roy
"Nice people and decent prices on insurance. Would definitely recommend using them for home and auto policies"
We responded:
"Clifford, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - JennaLynn"
Profile photo of Ellsworth Sheldon

Ellsworth Sheldon

November 19, 2024

5  out of  5
rating by Ellsworth Sheldon
"I have gone through so many different insurance companies in the last three years because every company says that they are here for the customer when in all actuality, they are not when you really need them and I must say that I have finally found family. This specific facility for State Farm goes above and beyond with patience and a true sense of care for their customers! I wish this world would all get back to treating people the way this facility will treat you. Great job State Farm And other State Farm facilities should start having their training classes at this specific location with these specific people!"
We responded:
"Ellsworth, thank you so much for your heartfelt message! We’re beyond honored to hear that you’ve found a place where you feel truly cared for. Our team is dedicated to going above and beyond for every customer, and it means the world to us that you recognize that effort. If you ever need assistance in the future, don’t hesitate to reach out! - JennaLynn "
Profile photo of R Gillespie

R Gillespie

November 18, 2024

5  out of  5
rating by R Gillespie
"Deborah from State Farm gets a 5 Star rating from Rodney Kitchen in Mt.Pleasant."
We responded:
"R, we appreciate the positive, 5-star review! - JennaLynn "
Profile photo of Taylor Garner

Taylor Garner

November 11, 2024

5  out of  5
rating by Taylor Garner
"Josh was so easy to work with. Just sent him a little info over email then had a quick phone call and had new coverage that was a much better deal than I had with the other company!"
We responded:
"Taylor, I’m happy to hear Josh took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - JennaLynn"
Profile photo of David Owens

David Owens

November 7, 2024

5  out of  5
rating by David Owens
"Always kind and give me the best prices they can. Have all of my vehicle and homeowners with JennaLynn Drake."
We responded:
"David, thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - JennaLynn "
Profile photo of Dean Priest

Dean Priest

October 26, 2024

5  out of  5
rating by Dean Priest
"I called looking to transfer my State Farm insurance to the area. They answered the phone and I was transferred to Josh. He was friendly and provided the right level of insurance review. I explained that I had done a lot of work to get the policy how I like it when I lived in another state. He still reviewed and explained options. I decided to add renters insurance! I’ve been frustrated by pushy or impersonal insurance offices. This was different. I will stay with them and recommend them to others."
We responded:
"Dean, thank you for taking the time to leave us a review! We are honored that you chose JennaLynn Drake State Farm when transferring your insurance. We are more than happy to help find the best options for our customers! -JennaLynn Drake and Team"
Profile photo of Harold Feldman

Harold Feldman

October 25, 2024

5  out of  5
rating by Harold Feldman
"Excellent service! Very polite customer service! Glad they are local!"
We responded:
"Harold, thank you so much! We highly value great service- we are glad it shows! -JennaLynn Drake and Team"
Profile photo of Danielle Antoldi

Danielle Antoldi

October 25, 2024

5  out of  5
rating by Danielle Antoldi
"Great service at JennaLynns office! The team was friendly, knowledgeable, and took time to explain my options without pressure I highly recommend!"
We responded:
"Danielle, thank you for leaving us this feedback. We are thrilled to help! -JennaLynn Drake and Team"
Profile photo of Abigail Sgro

Abigail Sgro

October 25, 2024

5  out of  5
rating by Abigail Sgro
"Moved from Ohio! JennaLynns office was very helpful and all the agents were really nice!! Highly Recommend!"
We responded:
"Congrats on your move, Abigail! Thank you for choosing JennaLynn Drake State Farm! -JennaLynn Drake and Team"
Profile photo of Patrick Dobbins

Patrick Dobbins

October 25, 2024

5  out of  5
rating by Patrick Dobbins
"Today, as always I received EXCELLENT assistance with my policy. Jenny Lynn and Kylee always go above and beyond, and I could not be happier. They are truly like “a good neighbor”!"
We responded:
"Patrick, thank you so much! We are always here and eager to help! -JennaLynn Drake and Team"
Profile photo of Dan Stereo

Dan Stereo

October 24, 2024

5  out of  5
rating by Dan Stereo
"She always available when I have concerns or request about my insurance. Great agent!"
We responded:
"Dan, thank you so much for this feedback. Come see us anytime at 1217 Hatcher Lane! -JennaLynn Drake and Team"
Profile photo of Kristie Passarini

Kristie Passarini

October 10, 2024

5  out of  5
rating by Kristie Passarini
"I had the best experience today with two very helpful employees in Jennynn’s office. Jenny at the front desk and Tyler who helped me with transferring my policy from Arizona to Tennessee. He was quick and efficient with my time and got everything done seamlessly. I’m very happy I chose this office as my insurance policy holder. Thanks again to both of you!!"
We responded:
"Kristie, thank you for the review. I am so glad we were able to help! Please stop by the office in Columbia, TN if you ever need anything! -JennaLynn and Team"
Profile photo of Lakin Taynor

Lakin Taynor

September 18, 2024

5  out of  5
rating by Lakin Taynor
"The staff here are very knowledgeable and caring!!! I highly recommend being insured by them!!"
We responded:
"Lakin, thank you so much for your feedback!! We so appreciate it! -JennaLynn Drake and Team"
Profile photo of Joshua Taynor

Joshua Taynor

September 18, 2024

5  out of  5
rating by Joshua Taynor
"Such a great group of people to work with and to be protected by. The staff are knowledgeable and personable. They really seem to care about their community."
We responded:
"Joshua, thank you so much for the review. It is an honor to care for our customers. -JennaLynn Drake and Team"
Profile photo of Jay Hancock

Jay Hancock

September 11, 2024

5  out of  5
rating by Jay Hancock
"Great customer service and quick turnaround on my claim. Very responsive. Highly recommend."
We responded:
"Jay, thank you so much. Happy to help! -JennaLynn Drake and Team"
Profile photo of Randolph Wilkerson

Randolph Wilkerson

September 10, 2024

5  out of  5
rating by Randolph Wilkerson
"Josh, with State Farm was excellent. He was very informative and provided great customer service. I purchased.auto, home, and umbrella policies."
We responded:
"Randolph, thank you for trusting us with your insurance needs. We're here for you whenever you need us! Thanks for the great review! -JennaLynn Drake and Team"
Profile photo of Gwen Gentry

Gwen Gentry

September 9, 2024

5  out of  5
rating by Gwen Gentry
"Jennalynn Drake’s Office and staff always go above and beyond to do what is in the customers best interest."
We responded:
"Gwen, thank you so much. We value customer service and are so glad it shows!! -JennaLynn Drake and Team"
Profile photo of Deborah Theriault

Deborah Theriault

August 27, 2024

5  out of  5
rating by Deborah Theriault
"Moving from Texas. Jennalynn Drakes office made everything seamless and stress free! They are definitely keeping State Farms stellar reputation alive!"
We responded:
"Deborah, congrats on your move and thank you for choosing JennaLynn Drake State Farm! We are here whenever you need us! -JennaLynn Drake and Team"