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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wendy Maglothin

November 26, 2025

5  out of  5
rating by Wendy Maglothin
"Claim process was very simple. Staff recommended a great provider for my repair and were proactive by checking in with me about the repair along the way until it was done."
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Tina Hammond

November 21, 2025

5  out of  5
rating by Tina Hammond
"I had the pleasure of speaking with Max and she helped me with saving money on my auto insurance."
We responded:
"Tina, thank you so much for the five star review! We appreciate you and your business. - JennaLynn "
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daniel rudnick

November 13, 2025

5  out of  5
rating by daniel rudnick
"Need insurance cards & got two emailed to me right-way"
We responded:
"Daniel, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - JennaLynn"
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Jordan Minetti

October 24, 2025

5  out of  5
rating by Jordan Minetti
"I had the pleasure of speaking to Maxeene when signing up for my Auto and Life policies, she made the process very simple and straightforward! JennaLynn Drake and her team are the best, i'll be asking for Maxeene again when i'm ready for a home insurance policy!"
We responded:
"Jordan, I’m happy to hear Maxeene took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - JennaLynn "
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Greggs

October 21, 2025

5  out of  5
rating by Greggs
"JennaLynn Drake's office is very easy to reach and they reply to messages quickly. Their office is proficient is speaking through text and it makes communication easier when you can not step away from work for a phone call."
We responded:
"Greggs, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - JennaLynn"
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Suzan Wolfe

September 25, 2025

5  out of  5
rating by Suzan Wolfe
"Excellent customer service."
We responded:
"Suzan, thank you for the five stars! - JennaLynn"
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Linda Case

September 24, 2025

5  out of  5
rating by Linda Case
"We just had a review of our policies in person with JennaLynn Drake State Farm. She is so personable and easy to talk with and offered suggestions of changes to make to improve our coverage. She also recommended areas not to change anything. Very informative about all of our coverage and left feeling confident about what coverage we have. Everyone in the office so very kind and pleasant. If you are looking for an agent,I would highly recommend JennaLynn Drake State Farm!!"
We responded:
"Linda, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - JennaLynn"
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Holly Christenberry

September 24, 2025

5  out of  5
rating by Holly Christenberry
"Maxeene was lovely to deal with! She suggested options to save money on my auto insurance and was able to save me even more by bundling with homeowners insurance. JennaLynn you have agreat team!"
We responded:
"Holly, this made my day! Thank you for sharing. We’re always here to help and offer any assistance you may need. - JennaLynn "
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David Lester

September 22, 2025

5  out of  5
rating by David Lester
"Quick service with clear communication. Thanks"
We responded:
"David, thank you for the opportunity to serve your insurance needs! - JennaLynn "
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Sarah Benderman

September 11, 2025

5  out of  5
rating by Sarah Benderman
"Maxeene is amazing! As first-time homebuyers, we had no idea what we were doing with homeowners insurance. She explained everything in a way that actually made sense and made the whole process super easy. She also helped us set up life insurance policies, which honestly gives us a lot of peace of mind knowing our home is covered if something ever happened. Thanks so much to JennaLynn’s whole team!!"
We responded:
"Sarah, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - JennaLynn"
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Scott Sanders

September 5, 2025

5  out of  5
rating by Scott Sanders
"Fantastic service and fast turnaround time when I have questions or concerns. Thank you!"
We responded:
"Scott, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you for taking the time to share this! - JennaLynn "
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Carlos Zarate

August 25, 2025

5  out of  5
rating by Carlos Zarate
"I called and was taken care of immediately. They discussed all my options and what was best for me! Thank you!!"
We responded:
"Carlos, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - JennaLynn"
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Chase McKnight

August 22, 2025

5  out of  5
rating by Chase McKnight
"JennaLynn’s office is so easy to work with! They make things extremely simple and are consistently there when you need them. I would highly recommend them to anyone looking for an affordable rate and excellent customer service!"
We responded:
"Chase, yhank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. - JennaLynn"
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Cayla

August 22, 2025

5  out of  5
rating by Cayla
"JennaLynn and her team at State Farm go above and beyond! They are friendly, professional, and always take the time to explain coverage in a way that’s easy to understand. Anytime I’ve had a question or needed help, they’ve been quick to respond and genuinely cared about making sure I was taken care of. It feels great knowing I have a local agent I can trust, not just an 800 number. Highly recommend Jenna Lynn State Farm for anyone looking for great service and peace of mind!"
We responded:
"Cayla, thank you for the kind review! My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - JennaLynn"
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Kaia Nutt

August 13, 2025

5  out of  5
rating by Kaia Nutt
"Maxeene is amazing! I call constantly about my car and business and she is always so helpful and kind! I appreciate her always giving 10/10 effort on anything!"
We responded:
"Keep calling anytime you need us, we're always going to shoot for 10/10!!! Thanks Kaia"
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Sandra Flick

August 11, 2025

5  out of  5
rating by Sandra Flick
"Pleasant and helpful. Easy peasy."
We responded:
"Sandra, thank you so much for the 5-star rating! We appreciate your support. - JennaLynn"
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Pamela Braden

August 4, 2025

5  out of  5
rating by Pamela Braden
"Maxeene was so kind and helpful"
We responded:
"Thank you for your kind words, Pamela! I’m glad Maxeene could assist you and that you had a positive experience with us. We appreciate you taking the time to share this! - JennaLynn "
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Holly Wilson

July 30, 2025

5  out of  5
rating by Holly Wilson
"Excellent customer service!!"
We responded:
"Thank you for your feedback, Holly! We're so glad to hear that you had a positive insurance experience! - JennaLynn"
Profile photo of Tevin powell (Tempa)

Tevin powell (Tempa)

July 24, 2025

5  out of  5
rating by Tevin powell (Tempa)
"Just stated what I needed and I they got it done in minutes"
We responded:
"Tevin, thank you for the review! So happy we were able to help! -JennaLynn Drake and Team"
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Rachel Ferrell

July 19, 2025

5  out of  5
rating by Rachel Ferrell
"Sarah made switching to State Farm completely painless. We’ve shopped for insurance many times and always struggled to leave our old provider because of the balance between price and coverage. Sarah helped us find a policy that made sense for our family, with better coverage at a great rate. She explained everything clearly and handled the transition so we didn’t have to stress. If you’re in Southern Middle Tennessee and looking for a knowledgeable, responsive insurance agent, Sarah with JennaLynn Drake’s State Farm office is the one to call."
We responded:
"Rachel, Thank you so much for sharing your experience! We’re thrilled to hear that Sarah made your switch to State Farm smooth and stress-free while finding the right balance of coverage and price for your family. Your kind recommendation means a lot to us. We’re always here to provide knowledgeable and responsive service whenever you need! - JennaLynn"
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Kiara Long

July 16, 2025

5  out of  5
rating by Kiara Long
"Josh was AMAZING and he answered all the questions I needed. He was very patient with me and very nice."
We responded:
"Kiara, Thank you so much for your kind words! Josh is thrilled to hear he could patiently answer all your questions and provide great service. We appreciate your feedback and are here anytime you need us! - JennaLynn"
Profile photo of Cathy Hadden

Cathy Hadden

July 15, 2025

5  out of  5
rating by Cathy Hadden
"Great service"
We responded:
"Cathy, Thank you for your feedback! We’re glad you had a great experience with our service. - JennaLynn"
Profile photo of Cathy Brumgard

Cathy Brumgard

July 11, 2025

5  out of  5
rating by Cathy Brumgard
"Had a great experience setting up my new homeowners policy and car insurance. Great people to work with! Very happy to do business with them."
We responded:
"Cathy, so glad we could help meet your insurance needs! Thank you for choosing JennaLynn Drake State Farm. -JennaLynn Drake and Team"
Profile photo of Kevin Benderman

Kevin Benderman

July 11, 2025

5  out of  5
rating by Kevin Benderman
"Big shoutout to Sarah over at JennaLynn Drake State Farm. She made the whole process super easy and actually took the time to explain everything in a way that made sense. You can tell she genuinely cares and knows her stuff. If you need help with insurance, ask for Sarah. She’s the real deal!"
We responded:
"Kevin, Thank you so much for the shoutout! We’re thrilled to hear Sarah made the process easy and took the time to explain everything clearly. She truly cares about our clients, and we’re glad you experienced that. We appreciate your recommendation and are here whenever you need us! - JennaLynn"
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Jonathan Evans

June 27, 2025

5  out of  5
rating by Jonathan Evans
"Pleasant"
We responded:
"Jonathan, thank you for choosing us for your insurance needs! - JennaLynn"