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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Sanders

March 20, 2025

5  out of  5
rating by Scott Sanders
"Fantastic service and fast turnaround time when I have questions or concerns. Thank you!"
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Linda Gale

March 11, 2025

5  out of  5
rating by Linda Gale
"Maxine was very helpful and proficient."
We responded:
"Linda, thank you for providing us with such positive feedback! We will always have your best interests in mind! - JennaLynn"
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Dakota Dawson

March 6, 2025

5  out of  5
rating by Dakota Dawson
"She was very helpful and answered every question I had, and made me like StateFarm even more"
We responded:
"Dakota, thank you for the review! We loved being able to help! Call or come by the office in Columbia, TN anytime! -JennaLynn and Team"
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Gerritha Abiola

March 3, 2025

5  out of  5
rating by Gerritha Abiola
"Thank you Maxeene for the great customer service! Thank you for calling me immediately after my accident happened and getting my claim started. You were with me every step of the way. I appreciate you!"
We responded:
"Gerritha, thank you for such an amazing review! We’re thrilled to hear that you’ve had such a positive experience with the entire team. It’s wonderful to know that we’ve been able to meet your needs and provide you with the level of service you deserve. Call us anytime! - JennaLynn "
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Howard Goode

February 13, 2025

5  out of  5
rating by Howard Goode
"Excellent service, very knowledgeable, and very friendly. Howard Goode"
We responded:
"Thank you Howard for the 5 star review! -JennaLynn Drake and Team"
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Donna Hill

February 8, 2025

5  out of  5
rating by Donna Hill
"Unfortunately, since we have moved to TN, we have had to have 3 windshields replaced. They gave us no hassle whatsoever. The service is always prompt and courteous. There is a peace of mind with State Farm and this agency! Ron and Donna"
We responded:
"Donna, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - JennaLynn"
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Ashley Gobble

January 23, 2025

5  out of  5
rating by Ashley Gobble
"Had a great experience with switching over my car insurance. Josh was super informative, helpful, and kind. He made it an easy process. Kudos!"
We responded:
"Ashley, thank you for giving us the opportunity to earn your business! My team and I will always be here for you and your insurance needs! - JennaLynn"
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Shirlene Cooper

December 13, 2024

5  out of  5
rating by Shirlene Cooper
"Jennalynn Drake at State Farm is truly an amazing person to work with. Her caring and professional service makes it a great experience. I highly recommend her services."
We responded:
"Thank you so much Shirlene! It is a pleasure to be your choice for insurance! Your recommendation means a lot to us! - JennaLynn Drake and Team"
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Lee Hudson

December 11, 2024

5  out of  5
rating by Lee Hudson
"Josh did an outstanding job getting me the best rate and was extremely accommodating with my requests. 5 out of 5 and highly recommend"
We responded:
"Lee, thank you for the five star review! My team and I will always be here for you to serve you and provide you with top notch service! Your recommendation is greatly appreciated! - JennaLynn "
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Pam White

December 9, 2024

5  out of  5
rating by Pam White
"Provided help with claim and very pleasant to work with."
We responded:
"Pam, I appreciate your review! We're grateful for your trust in us and are here for you anytime. - JennaLynn"
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Marc Inman

December 5, 2024

5  out of  5
rating by Marc Inman
"Jennalynn was very nice and helpful."
We responded:
"Marc, thanks so much for your positive review! We’re glad to hear you're satisfied with our service! - JennaLynn"
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Aunjela Latham

December 4, 2024

5  out of  5
rating by Aunjela Latham
"Josh was very patience with me and got me a great coverage for auto and life. Highly recommend him!"
We responded:
"Hello, we will always do our best to make sure these processes are as seamless as possible! Thank you for sharing. - JennaLynn"
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Edward Lamont

December 3, 2024

5  out of  5
rating by Edward Lamont
"i love our Agent! i had a booboo on my suburban caused by my own mistake and they have been checking in on us regularly during the entire process!!!!"
We responded:
"Edward, I appreciate your review! We're grateful for your trust in us and are here for you anytime. - JennaLynn"
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Dalissa Ramalho

November 25, 2024

5  out of  5
rating by Dalissa Ramalho
"This always has great customer service. So easy to talk about what's right for me."
We responded:
"Wonderful- Thank you"
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Clifford Roy

November 22, 2024

5  out of  5
rating by Clifford Roy
"Nice people and decent prices on insurance. Would definitely recommend using them for home and auto policies"
We responded:
"Clifford, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - JennaLynn"
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Ellsworth Sheldon

November 19, 2024

5  out of  5
rating by Ellsworth Sheldon
"I have gone through so many different insurance companies in the last three years because every company says that they are here for the customer when in all actuality, they are not when you really need them and I must say that I have finally found family. This specific facility for State Farm goes above and beyond with patience and a true sense of care for their customers! I wish this world would all get back to treating people the way this facility will treat you. Great job State Farm And other State Farm facilities should start having their training classes at this specific location with these specific people!"
We responded:
"Ellsworth, thank you so much for your heartfelt message! We’re beyond honored to hear that you’ve found a place where you feel truly cared for. Our team is dedicated to going above and beyond for every customer, and it means the world to us that you recognize that effort. If you ever need assistance in the future, don’t hesitate to reach out! - JennaLynn "
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R Gillespie

November 18, 2024

5  out of  5
rating by R Gillespie
"Deborah from State Farm gets a 5 Star rating from Rodney Kitchen in Mt.Pleasant."
We responded:
"R, we appreciate the positive, 5-star review! - JennaLynn "
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Taylor Garner

November 11, 2024

5  out of  5
rating by Taylor Garner
"Josh was so easy to work with. Just sent him a little info over email then had a quick phone call and had new coverage that was a much better deal than I had with the other company!"
We responded:
"Taylor, I’m happy to hear Josh took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - JennaLynn"
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David Owens

November 7, 2024

5  out of  5
rating by David Owens
"Always kind and give me the best prices they can. Have all of my vehicle and homeowners with JennaLynn Drake."
We responded:
"David, thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - JennaLynn "
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Dean Priest

October 26, 2024

5  out of  5
rating by Dean Priest
"I called looking to transfer my State Farm insurance to the area. They answered the phone and I was transferred to Josh. He was friendly and provided the right level of insurance review. I explained that I had done a lot of work to get the policy how I like it when I lived in another state. He still reviewed and explained options. I decided to add renters insurance! I’ve been frustrated by pushy or impersonal insurance offices. This was different. I will stay with them and recommend them to others."
We responded:
"Dean, thank you for taking the time to leave us a review! We are honored that you chose JennaLynn Drake State Farm when transferring your insurance. We are more than happy to help find the best options for our customers! -JennaLynn Drake and Team"
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Harold Feldman

October 25, 2024

5  out of  5
rating by Harold Feldman
"Excellent service! Very polite customer service! Glad they are local!"
We responded:
"Harold, thank you so much! We highly value great service- we are glad it shows! -JennaLynn Drake and Team"
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Danielle Antoldi

October 25, 2024

5  out of  5
rating by Danielle Antoldi
"Great service at JennaLynns office! The team was friendly, knowledgeable, and took time to explain my options without pressure I highly recommend!"
We responded:
"Danielle, thank you for leaving us this feedback. We are thrilled to help! -JennaLynn Drake and Team"
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Abigail Sgro

October 25, 2024

5  out of  5
rating by Abigail Sgro
"Moved from Ohio! JennaLynns office was very helpful and all the agents were really nice!! Highly Recommend!"
We responded:
"Congrats on your move, Abigail! Thank you for choosing JennaLynn Drake State Farm! -JennaLynn Drake and Team"
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Patrick Dobbins

October 25, 2024

5  out of  5
rating by Patrick Dobbins
"Today, as always I received EXCELLENT assistance with my policy. Jenny Lynn and Kylee always go above and beyond, and I could not be happier. They are truly like “a good neighbor”!"
We responded:
"Patrick, thank you so much! We are always here and eager to help! -JennaLynn Drake and Team"
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Dan Stereo

October 24, 2024

5  out of  5
rating by Dan Stereo
"She always available when I have concerns or request about my insurance. Great agent!"
We responded:
"Dan, thank you so much for this feedback. Come see us anytime at 1217 Hatcher Lane! -JennaLynn Drake and Team"