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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jalen Hunt

March 9, 2023

5  out of  5 rating by Jalen Hunt
"Taylor is the man"

Brad Caswell

March 7, 2023

5  out of  5 rating by Brad Caswell
"Jenny was just about the absolute friendliest person I have ever worked with. This is one of the reasons I like to do business with State Farm in the first place — they are always pleasant to work with. She happily answered all of my many, many questions and made me feel special for asking them. She was very knowledgeable as well — and had a good answer for everything! I know State Farm is my good neighbor and I know they will be there when I need them!"

Kevin Conwell

February 21, 2023

5  out of  5 rating by Kevin Conwell
"I have had State Farm Insurance for over 45 years. Home and Auto. I have always experienced outstanding customer service. Or though I had thought. Recently I have been dealing with Jenny at Jennalynn Drake's office in Columbia TN. All I can say is she has brought outstanding customer service to a whole new level. Thank You so much Jenny!"

Holden Sukut

February 10, 2023

5  out of  5 rating by Holden Sukut
"State farm already has a reputation that precedes itself. The stars of the show are the local workers. Jenny is awesome! She was so positive and passionate and she cares about the details. Jenny is a good neighbor!"

Breanna Beech

February 8, 2023

5  out of  5 rating by Breanna Beech
"Seth Ingram did a fantastic job with helping us with a life insurance policy. Very knowledgeable and helpful!"

Michael Nawrocki

January 24, 2023

5  out of  5 rating by Michael Nawrocki
"JennaLynn and her team have been incredible throughout the process of our claim. Friendly. professional, personable, and proactive. Cannot recommend them highly enough!"

Tim Huddleston

January 23, 2023

5  out of  5 rating by Tim Huddleston
"Jennalyn Drake provided outstanding service! From statefarm as a representative she offered guidance, reassurance and helpful future knowledge!! Very kind and transparent with business affairs. A+"

Steven Terry

January 21, 2023

5  out of  5 rating by Steven Terry
"Agent bent over backwards to get teleclaims unraveled and back on course. A special kudos proclamation for staff member Jenny."

Bill Wiesman

January 19, 2023

5  out of  5 rating by Bill Wiesman
"JennaLynn's team with Seth did an excellent job for us. We must have had 100 questions since we were considering switching insurance companies! They listened carefully and made some great recommendations. We ended up bundling our home and auto and got a much better value than our previous policies. We were even able to choose the day our new policies take effect and the day of the month when our monthly payment is due. We highly recommend JennaLynn, Seth and team!"

Tammy Sears

January 17, 2023

5  out of  5 rating by Tammy Sears
"Oh my goodness, Jenny has the most amazing sweet uplifting attitude I have ever encountered, she was on top of everything I asked for and very efficient. I would love to meet her and that Beautiful smile she wears."

Garry Heller

January 11, 2023

5  out of  5 rating by Garry Heller
"Jenny was excellent at helping me with all my questions. Glad I called."

Joe Conger

January 3, 2023

5  out of  5 rating by Joe Conger
"Jenny is so helpful!"

Erica Johnson

November 9, 2022

5  out of  5 rating by Erica Johnson
"My rep was Janayia J. She was Amazing all the way around great customer services a nice inviting tones in her voice had answers to every question and concerns 5 stars is not enough she went above and beyond"

Jamyiah Johnson

November 9, 2022

5  out of  5 rating by Jamyiah Johnson
"janayia was the best🙌🏾"

James Johnson

November 4, 2022

5  out of  5 rating by James Johnson
"Amazing experience! I didn’t hVe to do the calling they did!! Highly recommended!! Janayia was a pleasant to speak with!! Thank you"

Montrael Jenkins

November 4, 2022

5  out of  5 rating by Montrael Jenkins
"Janayia was absolutely wonderful. She was very pleasant and easy to work with. Great asset for a company!"

Rob Tripp

November 4, 2022

5  out of  5 rating by Rob Tripp
"Chris Taylor and this office is Super Responsive, Professional, Helpful and Courteous. Chris Taylor is very knowledgeable when it comes to discussing insurance prices."

Keyia Johnson

November 3, 2022

5  out of  5 rating by Keyia Johnson
"Mrs. Jenkins is a wonderful agent to work with. her communication is phenomenal, she answered all my concerns, along with doing a follow up call to ensure me that she meet all my needs. Great experience 😊"

Kimberly Foster

November 3, 2022

5  out of  5 rating by Kimberly Foster
"Chris T. was very helpful and prompt at getting me a quote. Extremely nice and answered all of my questions."

Johndrea Dawson

November 3, 2022

5  out of  5 rating by Johndrea Dawson
"Audrey was very helpful and extremely pleasant. Thanks again for everything"

Eric Rafferty

October 25, 2022

5  out of  5 rating by Eric Rafferty
"Audrey is an amazing agent! She truly cares about you, your family, and property and finds the right policy for you for the cheapest price! 10/10 recommend Audrey for all insurance needs!"

michelle miller

October 20, 2022

5  out of  5 rating by michelle miller
"Super-responsive, communicative, friendly, kind. Knowledgeable too. Whatever you need in insurance. This is your connecting point."

Ashley Craig

September 22, 2022

5  out of  5 rating by Ashley Craig
"Our insurance went up over $300 with a different company in May. I called this particular State Farm office on whim and boy am I glad I did. Not only am I saving money, but we've been working with Audrey. She is fantastic. I can get State Farm anywhere, but wherever Audrey is I will be taking my business. She's taken the time (on multiple occasions) to make sure I did not have any questions, update me on policy changes, etc. That personal touch means a ton when I wasn't getting that previously."

Jennifer Cruz

September 9, 2022

5  out of  5 rating by Jennifer Cruz
"Audrey was amazing! She saved us half of what we were paying with our previous insurer and with better coverage and life insurance as well! Who needs Jake when you have Audrey! She was knowledgeable and quick to make it happen."

Brandon Baker

September 6, 2022

5  out of  5 rating by Brandon Baker
"Jalen and Audrey did a great job of getting me a better auto and life insurance plan!!"