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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bruce Beckerink

Bruce Beckerink

March 27, 2026

5  out of  5
rating by Bruce Beckerink
"Car rear window shattered as result of a nearby tornado. Called in and had the claim registered and repair scheduled very quickly."
We responded:
"Thank you so much for your review! We’re sorry you had to go through that, but we’re glad our team was able to get your claim set up quickly and help get your repair scheduled right away. We appreciate your trust in us and are here if you need anything, Bruce! - JennaLynn"
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sherry dale

March 26, 2026

5  out of  5
rating by sherry dale
"It's a great insurance agency. When we had to file a claim they were fast and efficient. Everyone is nice and very helpful."
We responded:
"Thank you for the kind words, Sherry! -JennaLynn"
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Lauren P

March 13, 2026

5  out of  5
rating by Lauren P
"My husband and I are relocating to TN and Josh made the entire process of obtaining homeowners insurance and vehicle coverage seamless. I appreciate the promptness from him during this transition."
We responded:
"Lauren, thank you for the wonderful review! We’re so glad Josh could make your move to Tennessee easier by helping with your homeowners and auto coverage. We truly appreciate your kind words and support! - JennaLynn"
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Jon B

March 11, 2026

5  out of  5
rating by Jon B
"I have used JennaLynn Drake State Farm for a few years now. I’m always happy with the service I receive. Recently called to get a quote on boat insurance. Josh helped me and was very accommodating. He is a personable professional. Highly recommend this office!"
We responded:
"Thank you for the great review! We’re so glad Josh was able to help with your boat insurance and provide such great service. We truly appreciate your continued support and recommendation, Jon. - JennaLynn"
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Taryn McCord

March 11, 2026

5  out of  5
rating by Taryn McCord
"Josh was helpful and answered all of my questions. Great customer service."
We responded:
"This is exactly what we strive for! Thank you for the review, Taryn. - JennaLynn"
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Candace Laird

March 10, 2026

5  out of  5
rating by Candace Laird
"Maxeene provided excellent service."
We responded:
"This is wonderful to hear, Candace! Thank you. - JennaLynn"
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Evan Watts

March 10, 2026

5  out of  5
rating by Evan Watts
"Maxeene is amazing - 10/10!"
We responded:
"Thank you so much for your kind words Evan. - JennaLynn"
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Stephanie Boshers

March 9, 2026

5  out of  5
rating by Stephanie Boshers
"I had the pleasure of talking to Josh! He was so nice and patient with all my questions!"
We responded:
"Stephanie, thank you for taking the time to leave us this kind review. We appreciate you! - JennaLynn"
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Jonathan Coccorese

March 5, 2026

5  out of  5
rating by Jonathan Coccorese
"Maxeene was a pleasure to work with, helpful and knowledgeable with all my insurance needs. excellent customer service!"
We responded:
"Thank you for the kind words, Jonathan! We appreciate it. - JennaLynn"
Profile photo of Kristina Coccorese

Kristina Coccorese

March 5, 2026

5  out of  5
rating by Kristina Coccorese
"I recieved excellent customer service and support from Maxeene. She was very knowledgeable, friendly, and helpful! Highly recommend !! 5 stars!!"
We responded:
"Kristina, this is wonderful to hear! We greatly appreciate you and your review. - JennaLynn"
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hanah baudoin

March 4, 2026

5  out of  5
rating by hanah baudoin
"Taylor was great he explained things and answered all questions I had even for future things I had questions about he was able to answer. Couldn’t have found a better insurance company thank you State Farm for providing great and cheap insurance!"
We responded:
"Hanah, we are so glad we were able to help and get you a great rate! We are here anytime you need us! Thank you for choosing JennaLynn Drake State Farm! -JennaLynn Drake and Team"
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Ronnie Branam

March 4, 2026

5  out of  5
rating by Ronnie Branam
"Great and easy people to deal with!!!"
We responded:
"Thank you for the kind words, Ronnie! - JennaLynn"
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Lizbeth Watts

February 27, 2026

5  out of  5
rating by Lizbeth Watts
"Maxeene is always professional and delightful!"
We responded:
"Thank you for the kind words, Lizbeth. - JennaLynn"
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Kyleen Barns

February 20, 2026

5  out of  5
rating by Kyleen Barns
"Maxine was so friendly and professional. Very smooth and easy process. Highly recommend."
We responded:
"Kyleen, thank you for the positive feedback! We appreciate you. - JennaLynn"
Profile photo of Renae Medlin

Renae Medlin

February 12, 2026

5  out of  5
rating by Renae Medlin
"Best ever..."
We responded:
"Renae, thank you so much for the five star review! - JennaLynn"
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john osborne

February 11, 2026

5  out of  5
rating by john osborne
"Very SPECIAL State Farm Group!"
We responded:
"John, thank you for the five star review! - JennaLynn"
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Charlie C

January 26, 2026

5  out of  5
rating by Charlie C
"I’ve always had a great experience with this insurance company and agent. They’re friendly, helpful and always easy to deal with claims and loans. Honestly, their loan program is by far the easiest and most inexpensive option I’ve ever had. And insurance wise, I’ve never had an issue with any of my claims and my premiums keep going down the longer i stay with them. Highly recommend!"
We responded:
"Charlie, Thank you for the positive review! We strive to give our customers the very best here at JennaLynn Drake State Farm in Columbia, TN! "
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Andrew Conner

January 23, 2026

5  out of  5
rating by Andrew Conner
"Maxeene handled my request today quickly and efficiently. No muss no fuss. Mission accomplished."
We responded:
"Andrew, thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - JennaLynn"
Profile photo of Autumn Lewis

Autumn Lewis

January 20, 2026

5  out of  5
rating by Autumn Lewis
"We are so grateful for JennaLynn State Farm, specifically Maxeene & Josh. They are always pleasant to speak with, and help us work around our crazy schedules. Their customer service is hospitable and knowledgeable. 10/10 recommend them for your insurance needs!"
We responded:
"Autumn, this made my day! Thank you for sharing. We’re always here to help and offer any assistance you may need. - JennaLynn"
Profile photo of Larry Seiple

Larry Seiple

January 15, 2026

5  out of  5
rating by Larry Seiple
"Everyone in the office from Maxeene to Jennalynn, they are all professional and courteous. Will work hard to get best rates and they do what they say they are going to do!"
We responded:
"Larry, I’m happy to hear we could help you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - JennaLynn"
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Debra Hoover

January 14, 2026

5  out of  5
rating by Debra Hoover
"Maxeene was so nice and helpful"
We responded:
"Debra, I am so happy to hear this! Thank you for the review. - JennaLynn"
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Clifton Robinson

January 13, 2026

5  out of  5
rating by Clifton Robinson
"Always responsive and proactive!"
We responded:
"Clifton, thank you for taking the time to leave us a positive review! - JennaLynn"
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Teresa Culberson

January 13, 2026

5  out of  5
rating by Teresa Culberson
"They have always been good to me."
We responded:
"Teresa, thank you for taking the time to leave us a five star review! - JennaLynn"
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Lynn Hawn

January 13, 2026

5  out of  5
rating by Lynn Hawn
"Absolutely wonderful ❤️"
We responded:
"Lynn, thank you so much for the kind review. - JennaLynn"
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Ken O'Brien

January 7, 2026

5  out of  5
rating by Ken O'Brien
"I just had a periodic review with Josh at State Farm. We have been pleased with their service for many years; they are great to work with Josh was courteous and informative in reviewing our policies. Thanks."
We responded:
"Ken, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - JennaLynn"