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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Owens

November 7, 2024

5  out of  5
rating by David Owens
"Always kind and give me the best prices they can. Have all of my vehicle and homeowners with JennaLynn Drake."
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Dean Priest

October 26, 2024

5  out of  5
rating by Dean Priest
"I called looking to transfer my State Farm insurance to the area. They answered the phone and I was transferred to Josh. He was friendly and provided the right level of insurance review. I explained that I had done a lot of work to get the policy how I like it when I lived in another state. He still reviewed and explained options. I decided to add renters insurance! I’ve been frustrated by pushy or impersonal insurance offices. This was different. I will stay with them and recommend them to others."
We responded:
"Dean, thank you for taking the time to leave us a review! We are honored that you chose JennaLynn Drake State Farm when transferring your insurance. We are more than happy to help find the best options for our customers! -JennaLynn Drake and Team"
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Harold Feldman

October 25, 2024

5  out of  5
rating by Harold Feldman
"Excellent service! Very polite customer service! Glad they are local!"
We responded:
"Harold, thank you so much! We highly value great service- we are glad it shows! -JennaLynn Drake and Team"
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Danielle Antoldi

October 25, 2024

5  out of  5
rating by Danielle Antoldi
"Great service at JennaLynns office! The team was friendly, knowledgeable, and took time to explain my options without pressure I highly recommend!"
We responded:
"Danielle, thank you for leaving us this feedback. We are thrilled to help! -JennaLynn Drake and Team"
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Abigail Sgro

October 25, 2024

5  out of  5
rating by Abigail Sgro
"Moved from Ohio! JennaLynns office was very helpful and all the agents were really nice!! Highly Recommend!"
We responded:
"Congrats on your move, Abigail! Thank you for choosing JennaLynn Drake State Farm! -JennaLynn Drake and Team"
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Patrick Dobbins

October 25, 2024

5  out of  5
rating by Patrick Dobbins
"Today, as always I received EXCELLENT assistance with my policy. Jenny Lynn and Kylee always go above and beyond, and I could not be happier. They are truly like “a good neighbor”!"
We responded:
"Patrick, thank you so much! We are always here and eager to help! -JennaLynn Drake and Team"
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Dan Stereo

October 24, 2024

5  out of  5
rating by Dan Stereo
"She always available when I have concerns or request about my insurance. Great agent!"
We responded:
"Dan, thank you so much for this feedback. Come see us anytime at 1217 Hatcher Lane! -JennaLynn Drake and Team"
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Kristie Passarini

October 10, 2024

5  out of  5
rating by Kristie Passarini
"I had the best experience today with two very helpful employees in Jennynn’s office. Jenny at the front desk and Tyler who helped me with transferring my policy from Arizona to Tennessee. He was quick and efficient with my time and got everything done seamlessly. I’m very happy I chose this office as my insurance policy holder. Thanks again to both of you!!"
We responded:
"Kristie, thank you for the review. I am so glad we were able to help! Please stop by the office in Columbia, TN if you ever need anything! -JennaLynn and Team"
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Lakin Taynor

September 18, 2024

5  out of  5
rating by Lakin Taynor
"The staff here are very knowledgeable and caring!!! I highly recommend being insured by them!!"
We responded:
"Lakin, thank you so much for your feedback!! We so appreciate it! -JennaLynn Drake and Team"
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Joshua Taynor

September 18, 2024

5  out of  5
rating by Joshua Taynor
"Such a great group of people to work with and to be protected by. The staff are knowledgeable and personable. They really seem to care about their community."
We responded:
"Joshua, thank you so much for the review. It is an honor to care for our customers. -JennaLynn Drake and Team"
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Jay Hancock

September 11, 2024

5  out of  5
rating by Jay Hancock
"Great customer service and quick turnaround on my claim. Very responsive. Highly recommend."
We responded:
"Jay, thank you so much. Happy to help! -JennaLynn Drake and Team"
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Randolph Wilkerson

September 10, 2024

5  out of  5
rating by Randolph Wilkerson
"Josh, with State Farm was excellent. He was very informative and provided great customer service. I purchased.auto, home, and umbrella policies."
We responded:
"Randolph, thank you for trusting us with your insurance needs. We're here for you whenever you need us! Thanks for the great review! -JennaLynn Drake and Team"
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Gwen Gentry

September 9, 2024

5  out of  5
rating by Gwen Gentry
"Jennalynn Drake’s Office and staff always go above and beyond to do what is in the customers best interest."
We responded:
"Gwen, thank you so much. We value customer service and are so glad it shows!! -JennaLynn Drake and Team"
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Deborah Theriault

August 27, 2024

5  out of  5
rating by Deborah Theriault
"Moving from Texas. Jennalynn Drakes office made everything seamless and stress free! They are definitely keeping State Farms stellar reputation alive!"
We responded:
"Deborah, congrats on your move and thank you for choosing JennaLynn Drake State Farm! We are here whenever you need us! -JennaLynn Drake and Team"
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Derek Silk

August 20, 2024

5  out of  5
rating by Derek Silk
"Jennalynn was amazing!"
We responded:
"Thank you so much, Derek! -JennaLynn Drake and Team"
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Melinda Conwell

August 16, 2024

5  out of  5
rating by Melinda Conwell
"We have been very pleased with Jennalynn Drake as our State Farm agent. It’s nice to have a knowledgeable agent who is there when we need her."
We responded:
"Melinda, thank you for choosing JennaLynn Drake State Farm! We're here for you whenever you need us! -JennaLynn Drake and Team"
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Tommy Pickle

August 16, 2024

5  out of  5
rating by Tommy Pickle
"Love the company and the employees. Always so helpful."
We responded:
"Tommy, thrilled that we can help. Thank you for choosing JennaLynn Drake State Farm! -JennaLynn Drake and Team"
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peter lillis

August 2, 2024

5  out of  5
rating by peter lillis
"Outstanding customer service"
We responded:
"Thank you so much for the feedback, Peter! We value our customers! -JennaLynn Drake and Team"
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Elizabeth OHara

August 1, 2024

5  out of  5
rating by Elizabeth OHara
"This agent is very personable and thorough in meeting coverage needs. I have never had an agent care so much that I am properly covered for a fair price. The office staff and agent are very friendly and up beat and always answer my questions honestly and speak in language that I can understand as a customer. Thank you for being here for me Jenna Drake and staff."
We responded:
"Elizabeth, thank you for your kind words! We truly care about our customers and strive to give them this exact experience. Thank you for choosing JennaLynn Drake State Farm! -JennaLynn Drake and Team"
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Jrg123 G

July 29, 2024

5  out of  5
rating by Jrg123 G
"I have had a few insurance agents over the years and I must say that Jennalynn has combined all of the best attributes of past agents onto one. I really like how she contacts her clients every years and goes over your policy with you. If you're looking for a great insurance agent, look no further than Jennalynn Drake. I highly recommend!"
We responded:
"Thank you so much for this thoughtful review! We appreciate you and are thankful to have your recommendation!! Come see us anytime at 1217 Hatcher Lane! -JennaLynn Drake and Team"
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Brett Lowe

July 25, 2024

5  out of  5
rating by Brett Lowe
"Friendly staff, very good at explaining policies and coverages. Would recommend."
We responded:
"Thank you for the feedback Brett! Happy we can help! -JennaLynn Drake and Team"
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Howard Goode

July 12, 2024

5  out of  5
rating by Howard Goode
"Excellent service, very knowledgeable, and very friendly. Howard Goode"
We responded:
"Thank you Howard for the 5 star review! -JennaLynn Drake and Team"
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Hailee Solomon

June 25, 2024

5  out of  5
rating by Hailee Solomon
"Stephani is always a joy to speak with, she always gives a personal touch to our conversations, so I don’t EVER feel like I’m talking to one of those insurance slimeballs. State Farm has a customer for life."
We responded:
"Hailee, thank you for the great feedback! Customer service is so important to us, and we're so glad this has been your experience! Thank you for entrusting us with your insurance needs! -JennaLynn Drake and Team"
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Cassidy Whited

June 12, 2024

5  out of  5
rating by Cassidy Whited
"Stephanie was AMAZING to work with. She explained everything I didn’t understand (which was pretty much everything). She also made the process simple and the way she talked with me made it feel like I was just talking to a friend about insurance policies! Totally recommend!"
We responded:
"Cassidy, thank you so much for the 5 star review and great feedback! So glad our team could help. We will always go above and beyond for our customers! -JennaLynn Drake and Team "
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shaun schmelter

June 12, 2024

5  out of  5
rating by shaun schmelter
"Everyone here has always been very helpful and has a very fast response time on getting things situated"
We responded:
"Shaun, thank you! We are more than happy to help. Thank you for choosing JennaLynn Drake State Farm. -JennaLynn Drake and Team"