State Farm® Insurance Agent JennaLynn Drake
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joni Cayce
June 23, 2025
5
out of
5
rating by Joni Cayce
"Jenna and her office are always very nice and professional . Always great when making changes for me and get documents sent to me quickly"
We responded:
"My team and I will always go above and beyond to exceed your customer service expectations, Joni! Call us anytime. - JennaLynn"
Chris S
June 21, 2025
5
out of
5
rating by Chris S
"⭐️⭐️⭐️⭐️⭐️ Huge shoutout to Sarah at JennaLynn Drake – State Farm Agent in Columbia, TN! After my Geico auto premium went up 400% (even with a perfect driving record), I started shopping around. I did find a slightly cheaper option—but the customer service from Sarah at State Farm was on another level. She made the switch effortless and stress-free. My auto premium landed right in the middle price-wise, but I actually ended up saving money overall because my homeowners premium dropped significantly. Highly recommend working with Sarah! 📍 1217 Hatcher Lane, Columbia, TN 38401-3531 📞 (931) 548-4010 🕘 Office Hours (CST): 9am–5pm Mon–Fri, Saturday by appointment 💻 Virtual appointments available Thanks again, Sarah!"
We responded:
"Chris, Thank you so much for the wonderful review and shoutout to Sarah! We’re thrilled to hear she made your switch effortless and stress-free, and that you saved money overall. Sarah truly goes above and beyond with customer service, and your recommendation means a lot. We’re grateful to have you with us! - JennaLynn"
Alissa Nolan
June 19, 2025
5
out of
5
rating by Alissa Nolan
"Jenna and her staff are super friendly and quick to respond. They were able to answer all of the questions I had. So happy we chose her as our agent."
We responded:
"Alissa, Thank you for the kind words! We’re so glad the team provided friendly and prompt service, and that they were able to answer all your questions. We’re happy you chose us as your agency and look forward to serving you! - JennaLynn"
Brenda Hearn
June 14, 2025
5
out of
5
rating by Brenda Hearn
"Helpful and fast service from Maxeene at Jennalynn Drake State Farm in Columbia, TN. I had a shattered window on my car and she quickly arranged service with a local glass company. AAA Auto Glass arrived the next morning at my house and replaced my car window. Would definitely recommend both companies. Extremely happy customer!"
We responded:
"Brenda, Thank you for sharing your great experience! We’re so glad Maxeene could assist you quickly and get your car window taken care of without hassle. We appreciate your recommendation of both our office and AAA Auto Glass—happy to have you as a satisfied customer! - JennaLynn"
gordon travis
June 11, 2025
5
out of
5
rating by gordon travis
"Maxwell answered all our questions on our 2019 Ford Truck policy. Thank you so much🎉"
We responded:
"Gordon, Thank you for your kind words! We’re glad Maxwell could answer all your questions about your 2019 Ford Truck policy. We appreciate you choosing us! -JennaLynn"
Karen T
June 10, 2025
5
out of
5
rating by Karen T
"Josh is extremely amicable and professional. A real pleasure to deal with!"
We responded:
"Karen, Thank you for the wonderful feedback! We’re glad to hear Josh made such a positive impression with his professionalism and friendly approach. It’s a pleasure having him on our team! - JennaLynn"
Henry Griner
June 9, 2025
5
out of
5
rating by Henry Griner
"They quickly resolved my problem and answered my questions."
We responded:
"My team and I are grateful for the opportunity to serve you each day, Henry. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - JennaLynn"
Brittany Martin
June 6, 2025
5
out of
5
rating by Brittany Martin
"Josh was so helpful. He found me a rate that was $160 cheaper than what I was paying with GEICO. I’m so glad he reached out to me."
We responded:
"Thank you so much for taking the time to leave us a five-star review, Brittany! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - JennaLynn"
Elizabeth OHara
May 30, 2025
5
out of
5
rating by Elizabeth OHara
"This agent is very personable and thorough in meeting coverage needs. I have never had an agent care so much that I am properly covered for a fair price. The office staff and agent are very friendly and up beat and always answer my questions honestly and speak in language that I can understand as a customer. Thank you for being here for me Jenna Drake and staff."
We responded:
"This made my day, Elizabeth! Thank you for sharing. We’re always here to help and offer any assistance you may need. - JennaLynn"
Jason Skelly
May 27, 2025
5
out of
5
rating by Jason Skelly
"Very friendly service!"
We responded:
"Thank you for your kind words, Jason! I'm glad our team could assist you and that you had a positive insurance experience with us. We appreciate you taking the time to share this! - JennaLynn"
Genna Garcia
May 8, 2025
5
out of
5
rating by Genna Garcia
"I spoke with Josh and he was super informative and helped me get my new coverage with ease! I had State Farm before but did not like the other people I worked with at all. But this office is definitely better!"
We responded:
"Our goal will always be to leave you with a satisfying experience, Genna! Thank you for taking the time to share this! - JennaLynn"
Margaret Knapp
May 8, 2025
5
out of
5
rating by Margaret Knapp
"I have always had great service from any of the agents I have dealt with !"
We responded:
"Thank you, Margaret! I’m happy your insurance experience was so positive! - JennaLynn "
Tony I
April 30, 2025
5
out of
5
rating by Tony I
"Josh & Jenna Lynn have outdone themselves, couldn't thank them enough for the easy transition & process!!! Give them a call or email if you need anything!!"
We responded:
"Tony, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - JennaLynn"
Candi Schmidt
April 24, 2025
5
out of
5
rating by Candi Schmidt
"Josh has been fantastic! He walked me through the process of getting homeowners and auto insurance and made the entire process easy! Very friendly and inviting! Thanks Josh!"
We responded:
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency, Candi! We appreciate you. - JennaLynn"
Holly Perez
April 17, 2025
5
out of
5
rating by Holly Perez
"I had the best experience with JennaLynn! She made everything super easy!"
We responded:
"Holly, I'm grateful to have such a wonderful team and loyal customers! Thanks for sharing! -JennaLynn"
John S
April 17, 2025
5
out of
5
rating by John S
"Great service at this agency! I feel very confident that I have the right coverage and a conscientious agent and staff to support my needs."
We responded:
"I’m happy to hear we could provide you with a positive insurance experience, John. Thank you for trusting our agency to keep you covered! - JennaLynn"
Rhiannon Speckman
March 28, 2025
5
out of
5
rating by Rhiannon Speckman
"I absolutely love the agents at JennaLyn Drake. I recently worked with Maxeene to update my car insurance because I was purchasing a new car. I am not exaggerating when I tell you my phone call was it even 15min and she completely took care of me. I know what policy I am in and she clearly gave me my cost per month. I got my insurance card for my vehicle not an hour after we hung up. Fantastic service and just lovely people. Thank you so much!!"
We responded:
"Thank you for providing us with a great rating, Rhiannon! I’m happy your insurance experience was so positive. We appreciate your support! - JennaLynn"
Gwen Burton
March 28, 2025
5
out of
5
rating by Gwen Burton
"Thank you Madison! She is an agent at JennaLynn Drake State Farm Insurance for renewal of my auto insurance. I received great rates on both vehicles."
We responded:
"It is always our mission to provide you with excellent customer care, Gwen. We appreciate your time and business more than you know! Thank you! - JennaLynn"
SA Blackwell
March 27, 2025
5
out of
5
rating by SA Blackwell
"Jennalynn and team has always taken care of me in a very timely manner!"
We responded:
"Thank you for choosing JennaLynn Drake State Farm and allowing us to take care of your insurance needs! -JennaLynn Drake and Team"
Norm Brinkley
March 27, 2025
5
out of
5
rating by Norm Brinkley
"Jenna made it right in all that I asked of her in regard to my billing issues. Thank you State Farm, great work!"
We responded:
"Thank you for the five star review, Norm! My team and I will always be here for you to serve you and provide you with top notch service! - JennaLynn"
Scott Sanders
March 20, 2025
5
out of
5
rating by Scott Sanders
"Fantastic service and fast turnaround time when I have questions or concerns. Thank you!"
We responded:
"Scott, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you for taking the time to share this! - JennaLynn "
Linda Gale
March 11, 2025
5
out of
5
rating by Linda Gale
"Maxine was very helpful and proficient."
We responded:
"Linda, thank you for providing us with such positive feedback! We will always have your best interests in mind! - JennaLynn"
Dakota Dawson
March 6, 2025
5
out of
5
rating by Dakota Dawson
"She was very helpful and answered every question I had, and made me like StateFarm even more"
We responded:
"Dakota, thank you for the review! We loved being able to help! Call or come by the office in Columbia, TN anytime! -JennaLynn and Team"
Gerritha Abiola
March 3, 2025
5
out of
5
rating by Gerritha Abiola
"Thank you Maxeene for the great customer service! Thank you for calling me immediately after my accident happened and getting my claim started. You were with me every step of the way. I appreciate you!"
We responded:
"Gerritha, thank you for such an amazing review! We’re thrilled to hear that you’ve had such a positive experience with the entire team. It’s wonderful to know that we’ve been able to meet your needs and provide you with the level of service you deserve. Call us anytime! - JennaLynn "
Howard Goode
February 13, 2025
5
out of
5
rating by Howard Goode
"Excellent service, very knowledgeable, and very friendly. Howard Goode"
We responded:
"Thank you Howard for the 5 star review! -JennaLynn Drake and Team"