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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alissa Nolan

Alissa Nolan

August 12, 2026

5  out of  5
rating by Alissa Nolan
"Jenna and her staff are super friendly and quick to respond. They were able to answer all the questions I had. So happy we chose her as our agent."
We responded:
"Alissa, Thank you for the kind words! We’re so glad the team provided friendly and prompt service, and that they were able to answer all your questions. We’re happy you chose us as your agency and look forward to serving you! - JennaLynn"
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Nycki T

August 11, 2026

5  out of  5
rating by Nycki T
"Josh is awesome!!! Takes the time to explain everything and i appreciate that!!"
We responded:
"Nycki,

Thank you so much for your wonderful feedback! It's fantastic to hear that you had a great experience with us. Taking the time to explain everything is important, and we're glad it made a difference for you. If you ever have more questions or need assistance with your insurance, we're here to help!

- JennaLynn"
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Heather Lambert

August 10, 2026

5  out of  5
rating by Heather Lambert
"Josh is the absolute best agent I have ever worked with. He makes dealing with insurance a pleasure and stress free. I always look forward to hearing from him because all he does is make life easier for me and my family. I can't imagine holding insurance with anyone else. This group understands what customer service is all about and caters to my needs."
We responded:
"Heather,

Thank you so much for your wonderful feedback! It's fantastic to hear that your experience with our office has been so positive and stress-free. We truly appreciate your kind words and are thrilled to know that we are making life easier for you and your family. We're here to help with all your insurance needs and look forward to continuing to provide you with great service.

- JennaLynn"
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William Green

August 10, 2026

5  out of  5
rating by William Green
"All agents have been helpful when I have call for questions I appreciate Josh and jennalynn for there assistance with my policy"
We responded:
"William,

Thank you so much for your kind words! We're thrilled to hear that you've found our team helpful and that Josh and I could assist you with your policy. Your appreciation means a lot to us, and we're here whenever you need us.

- JennaLynn"
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crystal lancaster

August 6, 2026

5  out of  5
rating by crystal lancaster
"Recently had a review of my policies at JennaLynn Drake StateFarm with Josh. He explained everything on my policies and the best opinions for mine and my childrens future. They are always so pleasant and helpful. Thank you."
We responded:
"Crystal,

Thank you so much for your kind words! It's wonderful to hear that your policy review was informative and that everything was explained clearly. We're delighted to know that you find our team pleasant and helpful. We're here to support you and your children's future needs. Thanks again for your feedback!

- JennaLynn"
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Janette Mayberry

August 6, 2026

5  out of  5
rating by Janette Mayberry
"Jalen Hunt has been able to offer his valuable assistance while answering my questions regarding homeowners insurance. Very clear and considerate in his research and response. THANK YOU VERY MUCH"
We responded:
"Janette- Thank you for so much for your kind words and review! We are happy you had a great experience with Jalen!- JennaLynn Drake"
Profile photo of Talia Jimenez

Talia Jimenez

August 6, 2026

5  out of  5
rating by Talia Jimenez
"We love working with Jenna and her team. They are very responsive and help us save money. Life insurance is so important and we are thankful to have such great plans."
We responded:
"Talia,

Thank you so much for your kind words! We're thrilled to hear that you love working with us and that our team has been responsive to your needs. It's wonderful to know that you're happy with your life insurance plans. We're here to help and support you in any way we can.

- JennaLynn"
Profile photo of Rachel Reeves

Rachel Reeves

August 6, 2026

5  out of  5
rating by Rachel Reeves
"I couldn’t believe how much money We saved by switching to State Farm. It was hundreds cheaper than my policy with GEICO. I now can afford a great life insurance plan and always have a great experience with Jenna and her team."
We responded:
"Rachel,

Thank you so much for sharing your wonderful experience! It's fantastic to hear that you've found savings and are able to enjoy a great life insurance plan with us. We're thrilled to have you as part of our family and are always here to help with any of your insurance needs. Your kind words mean a lot to us!

- JennaLynn"
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Tim Smith

July 13, 2026

5  out of  5
rating by Tim Smith
"Great customer service a great place to have your insurance"
Profile photo of Carlos Zarate

Carlos Zarate

July 13, 2026

5  out of  5
rating by Carlos Zarate
"I called and was taken care of immediately. They discussed all my options and what was best for me!
Thank you!!"
We responded:
"Carlos, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - JennaLynn"
Profile photo of Cara Robertson

Cara Robertson

July 2, 2026

5  out of  5
rating by Cara Robertson
"We highly recommend speaking to Josh. He took the reins right away and got us a great quote. He’s such a nice young man!"
We responded:
"Cara,

Thank you so much for your kind words! It's wonderful to hear that Josh was able to assist you so effectively and provide a great experience. We're thrilled to have him as part of our team. If you ever need anything else, feel free to reach out.

JennaLynn"
Profile photo of KANDA ELLIS

KANDA ELLIS

June 29, 2026

5  out of  5
rating by KANDA ELLIS
"Highly recommend ! Customer service is top notch. Every phone call Is always answered and you don’t have to speak with a “bot”. This facility is A+ for honesty and caring !!"
We responded:
"Kanda, thank you so much for the feedback! Customer service is so important to us. Thank you!! -JennaLynn Drake and Team"
Profile photo of Mackenzie Hook

Mackenzie Hook

June 26, 2026

5  out of  5
rating by Mackenzie Hook
"Jenna lynn is my agent & Is amazing 10/10 would always recommend her!"
We responded:
"Mackenzie,

Thank you so much for your kind words and for sharing your experience with our office. It's wonderful to hear that you would recommend us so highly. We're here to help with any of your insurance needs, and we truly appreciate your support.

JennaLynn"
Profile photo of Kamira Bullard

Kamira Bullard

June 23, 2026

5  out of  5
rating by Kamira Bullard
"I went from paying $293 per month to $175. Josh @ State Farm saved me a ton of money for the SAME EXACT COVERAGE. So happy that I made the switch"
We responded:
"Kamira,

Thank you so much for sharing your experience! It's wonderful to hear that you're happy with your decision and that Josh was able to assist you with your insurance needs. We're thrilled to have you as part of our State Farm family and look forward to continuing to serve you."
Profile photo of Joseph Dendy

Joseph Dendy

June 23, 2026

5  out of  5
rating by Joseph Dendy
"Professionalism and great communication skills!
They absolutely believe they have my best interests in mind with all my insurance needs."
We responded:
"Joseph,

Thank you so much for your kind words! It's wonderful to hear that you appreciate the professionalism and communication skills. We truly value having your best interests in mind when it comes to your insurance needs. If you ever have any questions or need assistance, please feel free to reach out."
Profile photo of Tyneta Smith

Tyneta Smith

June 22, 2026

5  out of  5
rating by Tyneta Smith
"They took good care of me, during the time my car was being repaired."
We responded:
"Tyneta,

Thank you so much for your kind words and for sharing your experience with us. I'm delighted to hear that you felt well taken care of while your car was being repaired. It's our priority to ensure our customers feel supported throughout any situation. If you ever need assistance in the future, especially with your car insurance, please don't hesitate to reach out."
Profile photo of Rebecca Beckum

Rebecca Beckum

June 16, 2026

5  out of  5
rating by Rebecca Beckum
"Loving State Farm for over 20yrs now. They have always been good to me"
We responded:
"Rebecca, thank you for your loyalty! We value our customers and are happy to help! Come see us at 1217 Hatcher Lane anytime! -JennaLynn Drake and Team"
Profile photo of Howard Goode

Howard Goode

May 26, 2026

5  out of  5
rating by Howard Goode
"Excellent service, very knowledgeable, and very friendly.
Howard Goode"
We responded:
"Thank you Howard for the 5 star review! -JennaLynn Drake and Team"
Profile photo of Brian Joseph

Brian Joseph

May 15, 2026

5  out of  5
rating by Brian Joseph
"I have never had a problem with my service, always ready to help if I need it,"
We responded:
"Thank you for the great review, Brian! We truly appreciate your support and are happy to hear our team has consistently been there to help whenever you need us. - JennaLynn"
Profile photo of Barb Dickman

Barb Dickman

May 12, 2026

5  out of  5
rating by Barb Dickman
"There when we needed it yet not intrusive."
We responded:
"Thank you, Barb! We truly appreciate your kind words. We’re glad to hear our team was there when you needed us while still making the experience comfortable and easy. Thank you for your support! - JennaLynn"
Profile photo of Danielle Barnhill

Danielle Barnhill

May 11, 2026

5  out of  5
rating by Danielle Barnhill
"JennaLynn Drake and the people at her office always take care of all of my needs. Whether it be in person or over the phone everyone is always so helpful and nice."
We responded:
"Thank you, Danielle! We’re so happy to hear JennaLynn Drake and the team have consistently taken great care of you. Providing helpful and friendly service, whether in person or over the phone, is something we truly value. We appreciate your kind words and your continued support! - JennaLynn"
Profile photo of Linda Johnson

Linda Johnson

May 11, 2026

5  out of  5
rating by Linda Johnson
"Jenny at State Farm made my experience so pleasant and stress free. She is very knowledgeable and I really appreciated her help in dealing with my accident."
We responded:
"Linda,
Thank you for the positive feedback! We love having you as a customer here at JennaLynn Drake State Farm! - JennaLynn and Team "
Profile photo of Leah Billingsby

Leah Billingsby

April 28, 2026

5  out of  5
rating by Leah Billingsby
"Very helpful and easy to communicate with!"
We responded:
"Thanks for the kind review, Leah! - JennaLynn"
Profile photo of Sherry Casteel

Sherry Casteel

April 10, 2026

5  out of  5
rating by Sherry Casteel
"So helpful!!!"
We responded:
"That is great to hear, Sherry! Thanks so much for sharing. - JennaLynn"
Profile photo of Bruce Beckerink

Bruce Beckerink

March 27, 2026

5  out of  5
rating by Bruce Beckerink
"Car rear window shattered as result of a nearby tornado. Called in and had the claim registered and repair scheduled very quickly."
We responded:
"Thank you so much for your review! We’re sorry you had to go through that, but we’re glad our team was able to get your claim set up quickly and help get your repair scheduled right away. We appreciate your trust in us and are here if you need anything, Bruce! - JennaLynn"